Returns & Refunds
Matrushray Marketing decides its own returns, replacements and refunds.
Return window
Eligible unused items in original packaging can be returned or exchanged within 7 days of delivery. Contact Matrushray Marketing directly to request return details.
Who decides
Whether an item can be returned, replaced or refunded is governed by Matrushray Marketing's policy. Bhaarat Bazaar hosts this storefront and mediates disputes when needed.
Check before you order
If returns matter for your purchase, message Matrushray Marketing from the Contact page before you order and ask about that specific item.
If something is wrong with your order
Contact Matrushray Marketing with your order number and clear photos of the item and packaging. The store will promptly assist you with replacement or return.
Refunds
Payments go directly to Matrushray Marketing, so any refund is issued by the store to your original payment method. Timing depends on the store and your bank (typically 3–5 business days).
Order cancellations
Ask Matrushray Marketing as early as possible before dispatch. Orders cancelled prior to dispatch receive an immediate full refund.
Platform-wide returns & refunds policy: www.bhaaratbazaar.com/returns